After-Hours Answering Service for Canadian Businesses
Your phone keeps working after you close.
A lot of calls to local businesses come in after closing: the homeowner who finds a leak at night, the patient who books on Sunday, the client who calls a law firm after work. When those calls hit voicemail, many callers try the next business on Google instead.
We build AI after-hours answering services for Canadian businesses. A voice agent trained on your services, hours and prices answers every evening, weekend and holiday call, books appointments into your calendar, takes detailed messages and follows your rules for emergencies. Your daytime phone stays the same. You keep your number, you own the setup, and every call ends with a summary in your inbox.
Nights + weekends
every call answered
From $750
CAD per build
2-3 wks
typical time to go live
What's Included
What We Deliver
Every engagement is scoped to your business. Here's exactly what you get when you work with us on this service.
The Process
How It Works
Map after-hours calls
We go through the calls you get after closing and decide how each one should end: booked, answered, messaged or escalated.
Set emergency rules
You choose what counts as urgent and who gets woken up, by text, by transfer or both.
Connect and forward
We connect your calendar and inbox, then forward your number only outside business hours or when nobody picks up.
Test, launch, tune
We run real call scenarios before launch, then review the first weeks of calls and fix anything that confused callers.
Why It Works
What You Actually Gain
No more voicemail
Evening, weekend and holiday callers get an answer on the first ring.
Jobs booked overnight
Callers get a time on your calendar instead of a promise to call back.
Real emergencies reach you
Urgent calls are transferred or texted to your on-call person right away.
Sleep through the rest
Routine calls are handled and written up for the morning.
Lower cost than staffed lines
No per-minute operator billing for night and weekend coverage.
Yours to keep
Set up in your business's name, on your number and your accounts.
Ideal Fit
Who This Is For
Roofers, plumbers, HVAC and contractors
Catches the leak, no-heat and emergency calls that come in at night, and books the estimate for the morning.
Dental, physio and medical clinics
Books and reschedules appointments on evenings and weekends, and points urgent cases to the right after-hours line.
Law firms and real estate
Captures new inquiries after work hours and books a consult or showing before the caller moves on.
FAQ
Common Questions
What is an after-hours answering service?
It's a service that picks up your business calls when your office is closed: evenings, overnight, weekends and holidays. A traditional one routes calls to a staffed call centre. An AI after-hours answering service uses a voice agent instead: it answers on the first ring, handles routine questions, books appointments and sends anything urgent to your on-call person.
How much does an after-hours answering service cost in Canada?
In September 2026, Canadian staffed answering services published prices from about $275 CAD a month, priced by call volume, and US-based staffed services charged roughly US$3 to US$10 per call or minute. AI answering services published about $99 to $999 CAD a month. Our AI after-hours answering service is a custom build from $750 CAD, plus phone and call-minute costs at cost.
Can it only answer after hours and leave daytime calls to my team?
Yes. We set your phone to forward calls only outside your business hours, or only when a call rings out. During the day your team answers as usual.
What happens with an emergency call at 2 a.m.?
You decide the rules. Typical setups: a roofer gets a text and a call transfer for an active leak, a property manager gets one for a flood, and a clinic sends patients to the right after-hours line. Everything else is booked or taken as a message for the morning.
Will it book appointments overnight?
Yes. It connects to your calendar, offers open times and books the caller in before they hang up, so the job or appointment is already on the schedule when you open.
Do I keep my business number?
Yes. We use call forwarding from your existing number, so nothing changes for your customers.
How long does setup take?
Most builds go live in two to three weeks: we map your after-hours call types, write the answers and emergency rules with you, connect your calendar and test real call scenarios before switching it on.
Get Started
Ready to Get This Built?
Book a free 30-minute call. We'll scope the work and tell you exactly what's possible for your business.
After-hours answering service cost in Canada
What the main options published in September 2026. Full sources, per-call math and what to watch for are in our answering service vs AI receptionist cost guide.
| Option | Published price | How it's billed |
|---|---|---|
| Staffed answering service (Canadian) | From about $275 CAD a month | Based on call volume |
| Staffed virtual receptionist (US-based) | About US$250 to US$2,100 a month | Per minute or per call, with bundles |
| AI answering service (subscription) | About $99 to $999 CAD a month | Per call bundle or flat |
| Leonyx AI after-hours answering | From $750 CAD build, plus usage at cost | Custom to your calls and emergency rules, you own the setup |
Need calls answered during the day too? See our virtual receptionist service and AI receptionist and answering service. Based in Toronto, working with businesses across Canada remotely.