Missed Call Text Back for Small Businesses
Every missed call gets a text in seconds, so the caller stays with you.
Leonyx AI builds missed call text back for small businesses in Toronto, the GTA and across Canada. When a call goes unanswered, the caller gets a text from your business within seconds with a clear next step: reply, book online or get a call back. Replies land in your phone, inbox or CRM as leads. Builds start at $750 CAD, with number and texting costs passed through at cost.
When a call to a small business goes to voicemail, most callers don't leave a message. They hang up and call the next business on Google. That's a customer you paid to attract, lost because you were on a job, with a patient or closed for the night.
Missed call text back closes that gap without changing how you work. The moment a call goes unanswered, the caller gets a short text from your business: who you are, that you saw their call, and the fastest way to get help. They can reply with what they need, pick a time from your booking link, or tell you when to call back. Every reply is sent to you as a lead with the caller's number and message, so you can follow up when you're free. For calls you'd rather answer live, pair it with an AI receptionist.
Seconds
from missed call to text
From $750
CAD per build
~1 wk
typical time to go live
What's Included
What We Deliver
Every engagement is scoped to your business. Here's exactly what you get when you work with us on this service.
The Process
How It Works
Map your calls
We look at when calls get missed and what those callers usually need, and decide the best next step to offer them.
Write the texts
Short messages written with you for business hours, after hours and weekends.
Connect
We connect your number, your booking link and the place you want leads to land: phone, inbox or CRM.
Test and launch
We trigger real missed calls, check every message and reply path, then switch it on.
Why It Works
What You Actually Gain
Keep the callers you already earned
People who reach voicemail get a reply in seconds instead of moving on to the next result.
Nothing changes for customers
They call the same number. The text simply arrives when nobody can pick up.
Leads written down
Every reply comes in with a number and a message, so nothing depends on checking voicemail.
Built for busy owners
Ideal for trades on job sites, clinics with a full front desk and anyone who can't always answer.
Costs passed through at cost
Number and texting charges are billed at cost, with no per-message markup.
Works with an AI receptionist
Add voice answering later and text back still catches anything that drops.
Ideal Fit
Who This Is For
Plumbers, HVAC, roofers and electricians
Catch the emergency calls that come in while your hands are full on a job.
Dental and medical offices
Give patients who couldn't get through a fast way to book or request a call back.
Salons, cleaners, movers and repair shops
Turn after-hours and lunch-hour calls into booked jobs instead of voicemails.
FAQ
Common Questions
What is missed call text back?
Missed call text back is an automation that texts a caller within seconds when their call goes unanswered. The text comes from your business number, says who you are and gives them an easy next step: reply with what they need, book online or wait for a call back. Their replies go to you as a new lead.
How much does missed call text back cost?
Our missed call text back builds start at $750 CAD as a one-time build, plus phone number and text message costs passed through at cost with no markup. We quote a fixed price after a free call, before any work starts.
Do I keep my business phone number?
Yes. Texts go out from your existing number where your phone carrier and setup allow it, or from a local number connected to it. Callers keep dialling the same number they always have.
Is texting missed callers allowed under CASL?
A text that replies to someone who just called your business is generally treated as a response to their inquiry, which is why missed call text back is a common setup in Canada. We keep the message about their call, identify your business clearly and include a way to opt out. For marketing texts later on, you need proper consent, and we can set that up too.
What's the difference between missed call text back and an AI receptionist?
Missed call text back catches the calls nobody answered by sending a text. An AI receptionist answers the call itself, on the first ring, and can book appointments by voice. Many businesses start with text back and add an AI receptionist later, or use both: the receptionist answers, and text back covers any call that still drops.
How long does setup take?
Most missed call text back builds go live in about a week. We write the messages with you, connect your number and your inbox or CRM, and test real missed calls before switching it on.
Get Started
Ready to Get This Built?
Book a free 30-minute call. We'll scope the work and tell you exactly what's possible for your business.
Text back, AI receptionist or an answering service?
Missed call text back is the lightest option: it doesn't answer the call, it rescues the caller right after. An AI receptionist answers every call live and can book by voice. A staffed answering service puts a person on the line but bills by the minute or call. We compare the costs in our answering service vs AI receptionist cost guide.
Related: AI receptionist Toronto, after-hours answering service, instant lead follow-up and process automation.